Ring Replacement Info for the Class of 62
Background: Joe Petrolino recently sent us the following information about his problems with finding a replacement for his Class Ring. You can read Jack Reavill's response below Joe's e-mail; the background info that Jack included may also be of value.
"I read back emails from last year on Jack’s travails in getting his ring replaced. I did so because I now have to get mine cut off along with the wedding band. I have however taken no action yet.
I called the number in Austin only to discover that no one there dealt with ring replacement. After several times of being forwarded I ended up with Lisa in New Jersey at the West Point account. This is the same number that was in the Graduate Guide we got at the 45th reunion on page 10.
The contacts in the book are Jayne Roland and Lisa Swatek at 201-262-8800. There is also an 800 number listed but that gets you to Austin who will send you back to Lisa. The Jessica and Nicole that Jack dealt with are long gone.
Lisa told me that nothing that Jack spelled out in his email on how his situation was handled was correct. She said that policy does not apply and that should a ring need replacement it would cost the current price not the $75.
I suspect that many of us will be in the position of having to have rings removed as we get older, fatter with arthritis and banged up hands. This may require another run at Balfour. Thoughts?"
Joe Petrolino
This is the second missive from Jack on the matter:
Jack Reavill
UNITED STATES MILITARY ACADEMY
CLASS RING PRICES
|
|
MEN’S |
WOMEN’S |
|
14K GOLD CLOSED BACK
|
$1140.00 |
$940.00 |
|
14K GOLD OPEN BACK
|
1100.00 |
920.00 |
|
10K GOLD CLOSED BACK
|
915.00 |
820.00 |
|
10K GOLD OPEN BACK
|
875.00 |
800.00 |
THE ABOVE PRICE INCLUDES ALL SYNTHETIC BIRTHSTONES AND THE GENUINE BLACK ONYX. SPECIAL STONE PRICES ARE ADDITIONAL.
DESTINATION SALES TAX MUST BE ADDED TO THE ABOVE PRICES.
PRODUCTION TIME IS APPROXIMATELY 10-12 WEEKS.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PRICES EFFECTIVE AUGUST 15, 2007-JANUARY 1, 2008
Telephone contact for Balfour is 1-800-BALFOUR